Legal
Terms of Use
These are the rules for using arranko. By creating an account you agree to them and to our Privacy Policy.
Who we are
arranko is run by [FULL LEGAL NAME], an individual based in Portugal. You can reach us at support@arranko.app.
Who can use arranko
You must be 16 or older. You need one account, with an email address you can open, and you keep your password to yourself. You are responsible for what happens in your account.
arranko is not medical advice
arranko gives estimates and general targets, not medical or nutrition advice. AI estimates can be wrong: check them and adjust them. Your targets come from standard formulas and the details you give, and the app never suggests a calorie target below what your body burns at rest.
Talk to a doctor or a registered dietitian before big changes to how you eat, if you are pregnant, have a medical condition, or have had a difficult relationship with food. If you feel that tracking food is hurting you, stop and ask for help.
The Free Plan and Premium
You can use arranko on the Free Plan, which has limits on some features, such as AI estimates and favourites. Premium removes or raises those limits. We show the current limits and prices in the app before you choose.
- Premium is a subscription bought through the App Store or Google Play. Apple or Google takes the payment, and their rules apply to billing, renewals and refunds.
- It renews automatically until you cancel. Cancel in your App Store or Google Play subscriptions at least 24 hours before the renewal date. Deleting the app or your account doesn't cancel it.
- If you start a free trial, you are charged when it ends unless you cancel before.
- We may change the Free Plan's limits or Premium's price. A new price applies only from your next renewal, after the store has told you about it.
If you live in the EU, you keep every right consumer law gives you, including the right of withdrawal as the stores apply it.
Your data and your content
What you log is yours. You let us store and process it only to run arranko for you, as the Privacy Policy explains. You can delete it at any time by deleting your account.
Fair use
Please don't misuse arranko: no trying to get into other people's accounts or our systems, no automated or bulk use of the AI estimates, no copying or reselling the app or its food database, and no breaking the law with it. We may suspend an account that does, and we tell you why unless the law prevents it.
The app itself
The arranko name, logo, app and food database belong to us or to those who licensed them to us. Food data includes data from USDA FoodData Central and Open Food Facts, under their own licences.
We work to keep arranko running and correct, but we can't promise it will always be available or free of mistakes. We may change features or, with notice in the app, stop offering the app.
Liability
We are responsible for harm we cause on purpose or through serious negligence, and for anything else the law doesn't allow us to exclude. Otherwise, as far as the law allows, we are not responsible for decisions made on the basis of an estimate or target in the app. Nothing here limits your rights as a consumer.
Ending
You can stop using arranko and delete your account at any time: Settings → Delete Account. See Delete your account.
Changes to these terms
If we change these terms, we update the date at the top and tell you in the app before an important change applies. If you don't agree, you can delete your account.
Law
These terms are governed by Portuguese law. If you live elsewhere in the EU, you also keep the protection of your own country's consumer law and can go to its courts.